Privacy Policy

Overview

This policy explains how TradeContract collects, uses, and protects personal information when you use our service.

Information we collect

We collect the information you provide and information from your use of the service, including:

• Account details such as your name, email address, and company information.
• Project and contract content, messages, and documents you upload or generate.
• Acceptance details when a client reviews or accepts a contract.
• Usage data such as pages viewed, actions taken, and device information.

How we use information

We use personal information to:

• Provide, maintain, and improve TradeContract.
• Generate documents, contract PDFs, and reports at your request.
• Secure the service, prevent misuse, and troubleshoot issues.
• Communicate with you about the service, updates, and support.

Lawful bases for processing

We process personal information when it is necessary to perform our contract with you, to meet legal obligations, or for our legitimate interests in operating and improving the service. Where we rely on consent, you can withdraw it at any time.

Sharing information

We may share information:

• With service providers who help us host, analyse, or support the service.
• With people you choose to share contracts or invitations with.
• When required by law or to protect our rights and users.

International transfers

Some of our service providers may process data outside the UK. Where this happens, we use appropriate safeguards to protect your information.

Retention

We keep personal information only for as long as necessary to provide the service, comply with legal obligations, and resolve disputes. You can request deletion of your account and content.

Security

We use technical and organisational measures to protect information. No system is completely secure, so please use strong passwords and keep your account details private.

Your rights

You have rights under UK data protection law, including the right to access, correct, delete, restrict, or object to processing of your personal information, and to request data portability. You can also complain to the Information Commissioner's Office if you are unhappy with our response.

Cookies

We use essential cookies for authentication and to keep the service working. Analytics cookies are optional and only enabled if you give consent. You can choose to allow or decline analytics in the cookie banner and update this preference at any time in Settings > Privacy.

Children

TradeContract is not intended for children, and we do not knowingly collect personal information from anyone under 18.

Changes to this policy

We may update this policy from time to time. We will post the latest version on this page and update the date above.

Contact

If you have questions about this policy or your data, contact us at [email protected].