If you are a builder, plumber, electrician or any other tradesperson carrying out work on someone's home, you might wonder whether you actually need a written contract. The short answer: while verbal agreements are technically binding, operating without one is a gamble most tradespeople cannot afford to take.
What does the law say?
Under the Consumer Rights Act 2015, any service provided to a consumer must be carried out with reasonable care and skill, within a reasonable time, and for a reasonable price (if no price was agreed). These protections apply whether or not there is a written contract.
However, a verbal agreement is much harder to enforce. If a dispute arises, it becomes your word against the homeowner's. A written contract gives both sides a clear reference point for what was agreed.
A written contract is not about distrust — it is about making sure both sides remember the same conversation six weeks later.
What should a building contract cover?
A good contract does not need to be long or complicated. At a minimum, it should cover:
- Scope of works — a clear description of what will be done (and what will not)
- Price — the total cost, whether it includes VAT, and how payments are structured
- Timescales — start date, expected completion date, and what happens if there are delays
- Payment terms — when payments are due and how they are made
- Changes — how variations or extras are handled and agreed
- Defects — what happens if problems are found after completion
For a detailed walkthrough of each clause with plain-English explanations, see our complete building contract checklist.
